Return Mail: Mail That You Do Not Want

If you do not want your item, you can return it. Follow our step-by-step guide to make sure you do it correctly.

 

Step One: Write The Word “Refused” On The Packaging

You can refuse pretty much all types of mail and ask them to be returned to the sender. All you have to do is write the word “Refused” on the envelope or parcel and give it back to your mail carrier as soon as humanly possible.

It is important to note that you will not be able to do this if you have opened it. Yes, even if you carefully reseal the item. So, decide whether you actually want it before you start tearing into it!


Step Two: Repackage If You have Opened The Item

If you got a bit carried away and have already opened the parcel, package, or letter, you need to pop it in a fresh envelope or mailer before you can return the item.

Of course, you will have to pay for fresh postage. Having said that, you might be able to get it for free if you’re returning unwanted or damaged merchandise. In these cases, sellers usually give you a prepaid shipping label or pay you back for the postage.


Now that you are well-informed of the process, let’s get to answering some of your frequently asked questions!

Your Frequently Asked Questions, Answered

How Much Does It Cost To Return A Letter, Parcel, or Package?

As we have already mentioned, returning a letter is free unless you have opened the item. In the latter case, you need to purchase fresh packaging and/or pay for postage. The specific price will depend on the size, weight, and type of item you are returning.


How Long Will It Take For Your Returned to Sender Mailpiece to Arrive Back and be Refunded?

15 days. 

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